Deutsche Bank’s retail division added 4.5 million digital users in Q1 – surpassing all European rivals – as its “Bank of the Future” initiative pays off.
Platform Growth
- App Features: AI budgeting tools boosted engagement by 73%
- Small Business: Digital loan approvals under 8 minutes won 28K SMEs
- Open Banking: 1.2M third-party connections via API platform
Tech Investments
- Cloud Migration: 76% of workloads now on AWS/Azure
- Chatbot “DBie”: Handles 43% of customer inquiries (up from 12%)
- Blockchain: €9B in corporate payments via DLT platform
Demographic Wins
- Gen Z: 38% of new users under 25 (vs 19% industry avg)
- Expats: Multi-currency features attracted 420K international clients
- Wealth Tech: Robo-advisor assets hit €14B
